UBetcha

Privacy Policy

Last updated: June 10, 2026

This Privacy Policy explains how UBetcha collects, uses, and protects information submitted through our website, forms, calendar booking pages, phone calls, text messages, and related communication channels.

Information We Collect

When you request an audit, book a consultation, call our demo number, or communicate with UBetcha, we may collect information such as:

  • Your name
  • Business or restaurant name
  • Email address
  • Phone number
  • Website URL
  • Appointment details
  • Information you provide about your restaurant, event leads, inquiry process, and business needs
  • Messages, call details, and communication history related to your inquiry or service request
  • Technical and usage information collected automatically, such as IP address, browser type, device information, pages visited, and referring website (see “Cookies & Tracking Technologies” below)

Cookies & Tracking Technologies

UBetcha uses cookies and similar tracking technologies on our website to operate our pages, remember your preferences, understand how visitors use our site, and improve our services. Cookies are small data files stored on your device. We may use:

  • Essential cookies — required for the website, forms, and booking pages to function.
  • Analytics cookies — help us understand site traffic and how visitors interact with our pages so we can improve performance and content.
  • Functional cookies — remember choices you make to provide a smoother experience.

You can control or disable cookies through your browser settings. Most browsers let you refuse or delete cookies; however, disabling certain cookies may affect how parts of our website, forms, or booking pages function. We do not use cookies or tracking technologies to collect your text-message opt-in or SMS consent data, and we do not share that data with third parties.

Analytics & Third-Party Services

We may use third-party analytics and hosting services (for example, website analytics and form, CRM, and booking platforms) that collect standard technical information through cookies and similar technologies to help us measure and improve site performance. These providers process this information on our behalf and are not permitted to use it for their own independent purposes.

How We Use Your Information

We may use your information to:

  • Respond to your inquiry
  • Schedule and confirm appointments
  • Send appointment reminders
  • Provide UBetcha product information
  • Follow up about your demo, consultation, or audit request
  • Prepare recommendations for your restaurant’s event lead capture and follow-up process
  • Improve our website, services, communication workflows, and customer experience
  • Send marketing or promotional messages only when you have separately opted in to receive them

Text Message and SMS Communications

If you provide your phone number and opt in to receive text messages from UBetcha, we may send SMS messages related to demo requests, consultation scheduling, appointment confirmations, appointment reminders, onboarding updates, follow-up, service updates, and, when separately selected, marketing or promotional messages.

Message frequency may vary. Message and data rates may apply. You may reply HELP for help or STOP to opt out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Consent Is Not Required to Purchase

Consent to receive text messages from UBetcha is not a condition of purchase. You may choose not to opt in to SMS communication and may still request information or communicate with us by other available methods.

How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers that help us operate our website, scheduling tools, CRM, phone systems, messaging systems, email systems, analytics, and business operations. These providers are only permitted to use information as needed to provide services to UBetcha.

Data Retention

We retain information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and improve our operations.

Your Choices

You may request that we update, correct, or delete your information by contacting us. You may opt out of SMS messages at any time by replying STOP. You may also unsubscribe from marketing emails using the unsubscribe link included in those emails. You can control cookies through your browser settings as described above.

Security

We use reasonable safeguards to protect information submitted to UBetcha. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact

If you have questions about this Privacy Policy or how your information is used, please contact UBetcha through the contact options provided on our website.

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